Refund Policy

14 Days Unconditional Refund Guarantee for

Unopened & Unused Items

We have a 14-days return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at support@bearlovesonepiece.com. lf your return is accepted, we'll send you a return shipping label, as well as instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@bearlovesonepiece.com Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective ,damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

45 Day Money back Guarantee

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not, lf approved, you'll be automatically refunded on your original payment method in 45 working days. Please remember it can take some time for your bank credit card company to process  the refund too.

Note

If you place an order in our store,please add your APARTMENT NUMBER when filling in the address.Otherwise,we will not responsible for the failure of the goods to deliver.